Connect Sathi to Your AI Assistant

Check your Sathi orders and delivery status through an AI assistant like ChatGPT or Claude. You start the connection yourself, sign in and approve it — and it is read-only.

Choose Your AI Assistant

How it works

  1. 1Choose ChatGPT or Claude below.
  2. 2Follow that app's setup steps and add the Sathi connection address.
  3. 3The AI app opens the Sathi approval page — sign in to your Sathi account there.
  4. 4Review what it can access, then press Approve or Cancel.
  5. 5Return to the AI app and ask about your orders.

Remember: each customer can only see their own order information. This connection cannot place, change or cancel orders.

Choose Your AI Assistant

ChatGPT

  1. 1Open ChatGPT and sign in to your account.
  2. 2Go to Settings → Apps (or Connectors). If your plan includes custom connectors, you will see an “Add connector” or “Create” option.
  3. 3Name the connector “Sathi” and paste the address below as the server URL.
  4. 4When you save, ChatGPT opens the Sathi approval page. Sign in to your Sathi account there and press Approve.
  5. 5Now go back to ChatGPT and ask: “Show my recent Sathi orders.”
https://sathiservice.com/mcp
Open ChatGPT

Claude

  1. 1Open Claude and sign in to your account.
  2. 2Go to Settings → Connectors and press “Add custom connector”.
  3. 3Name the connector “Sathi” and paste the address below as the Remote MCP server URL.
  4. 4When you add it, Claude opens the Sathi approval page. Sign in there and press Approve.
  5. 5Now go back to Claude and ask: “Check the status of my Sathi order SATHI-1234.”
https://sathiservice.com/mcp
Open Claude

Note: custom connector availability depends on your account, plan, region and app version. Menu names and locations may differ slightly. If you can't find the option, see the FAQ below.

What Can You Do with Sathi and AI?

“Show me my recent Sathi orders.”

“আমার সাম্প্রতিক সাথী অর্ডারগুলো দেখাও।”

The assistant lists your recent orders with tracking ID, type, status and total.

“Check the status of my Sathi order SATHI-1234.”

“আমার সাথী অর্ডার SATHI-1234-এর অবস্থা জানাও।”

It looks up one order by its tracking ID. (SATHI-1234 is just an example — use your own ID.)

“Tell me the current status of my latest Sathi order.”

“আমার সর্বশেষ সাথী অর্ডারের বর্তমান অবস্থা বলো।”

The assistant only reports what Sathi returns — it will not invent delivery updates.

This connection does not include live GPS tracking, exact delivery times, rider phone numbers or payment actions.

Your privacy and permissions

  • You start the connection and approve it yourself.
  • The assistant can only see your own order information.
  • It is fully read-only — it cannot place, change or cancel orders.
  • No one can ever access another customer's order data.
  • Never share your password or private account credentials in chat.
  • You can remove the connection anytime from your AI app's settings.

FAQ and troubleshooting

Is connecting Sathi to ChatGPT or Claude free?

The connection is completely free from Sathi's side. However, ChatGPT or Claude may limit custom connectors to certain paid plans — that is their policy and can change at any time.

Why can't I see the connector option?

Custom connectors are not yet available for every account, plan or region. If you don't see Apps/Connectors in your Settings, it isn't enabled for your plan yet. Try again later or check that platform's help pages.

Why am I being asked to sign in to Sathi?

Your orders are yours alone. When connecting, we make sure it is really you — you sign in and give the permission yourself.

What should I do if authorization fails?

Refresh the page and try again. If the approval link has expired, remove the connector in your AI app and add it again. If the problem continues, message our WhatsApp support.

Why doesn't the AI recognize my tracking ID?

Write the full tracking ID starting with SATHI-, for example SATHI-1234. It must be one of your own orders — you cannot look up someone else's order.

Can I place or cancel an order through ChatGPT?

No. This connection is read-only — viewing your orders and their status. To place, change or cancel an order, use the Sathi website or WhatsApp.

Can another person see my orders?

No. Every request verifies your identity and the server checks order ownership. Each person can only see their own orders.

How do I disconnect the integration?

Go to Settings → Apps/Connectors in your AI app and remove the Sathi connector. Once removed, the AI can no longer see your orders.

What if the integration is unavailable for my account or region?

Third-party platform rules can change, so we cannot guarantee availability for everyone. You can always check your order status on the Sathi website's “Track parcel” page.

Still stuck?

If you get stuck at any step, message our WhatsApp support — we will help you.

WhatsApp support09658576092Track a parcel